General Manager
Join to apply for the General Manager role at Compass Group Ireland.
At Compass Ireland, the leading foodservice and hospitality provider across the island, we are seeking a General Manager to join our talented team on a full‑time, permanent, 40 hours per week, Monday to Friday, daytime. In this pivotal role, you will oversee the catering and hospitality operations at a prestigious pharmaceutical site. You will be responsible for the efficient and effective management of the contract, ensuring the delivery of high‑quality foodservice, operational excellence, and full compliance with all relevant standards and policies.
You will lead the development, training and performance management of your team, and play a vital role in driving commercial success in line with growth and retention targets. Building and maintaining a strong, collaborative relationship with the client is a key part of the role, ensuring their expectations are consistently exceeded.
Responsibilities
Oversee daily operations across catering and hospitality services to ensure consistent, high‑quality delivery.
Ensure full compliance with Compass policies, health & safety regulations, and food hygiene standards.
Drive financial performance through accurate budgeting, forecasting, and profit & loss management.
Control costs effectively, including labour, food, waste, agency usage, and overheads.
Develop and manage staffing plans aligned with business needs and budgetary constraints.
Lead, coach and develop the team, supporting performance, training and career progression.
Foster a positive team culture that encourages collaboration, accountability and engagement.
Build strong client relationships through regular communication, reporting and strategic partnership.
Ensure exceptional customer service, proactively resolving issues and exceeding client expectations.
Promote innovation in food offering, service design and customer experience.
Lead and support change initiatives, including new service rollouts and continuous improvement projects.
Act as a Compass brand ambassador, representing company values and standards at all times.
Ideal Candidate
Proven leadership experience in foodservice or hospitality management.
Strong commercial awareness with solid budgeting and P&L management skills.
Passionate about quality, service and continuous improvement.
Skilled in building client relationships and leading high‑performing teams.
Confident communicator with strong organisational and problem‑solving skills.
Proficient in Microsoft Office and adaptable in a fast‑paced, client‑focused environment.
Equal Employment Opportunity
We are an equal‑opportunity employer and celebrate diversity. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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