Location:Dublin City Centre, Ireland (Onsite only)Employment Type:Permanent, Full-Time (40 hours/week)Salary:attractiveSchedule:Fully flexible, Monday–Sunday between 08:00–19:00Training:4 weeks onsite in DublinStart Dates:VariousRole OverviewWe are seeking aQuality Expert Reviewer (Spanish LATAM / English)to support quality assurance across content moderation and risk review workflows managed by global operations teams. This role focuses on ensuring policy accuracy, consistency, and high-quality decision-making across sensitive content and account review processes.This is a fully office-based role in Dublin city centre.Key ResponsibilitiesPerform quality reviews of moderation and risk operations workflows.Evaluate moderator decisions and ensure alignment with client policies and abuse standards.Review complex and sensitive content categories, including but not limited to:Violence and credible threatsSelf-harm promotionFraud, vandalism, theft, restricted goods salesImpersonation and privacy violationsHate speech and bullyingPhishing, spam, and malwareChild exploitation risksNudity and pornographySexual solicitationViral/meme contentDangerous organizationsConduct ID verification and authenticity/access flow quality checks.Handle and assess escalations and edge cases.Apply market and cultural context awareness when reviewing political or social content.Provide structured feedback and contribute to continuous quality improvement.Support reporting and documentation of quality findings.Required QualificationsFluency in LATAM Spanish and English (written and spoken).Minimum 6 months experience in Content Moderation (required).Strong understanding of moderation policies and safety standards.Ability to review sensitive and graphic content.Excellent analytical and decision-making skills.High attention to detail and consistency.Background Checks RequiredBenefitsHealthcare insurance20 days annual leave + 10 public holidays4% pension contributionAttractive salalry + Performance bonus