Bright Smiles Required.
Full Time Night Porter is required for a great opportunity to work in a large-scale, busy Night/Front Office Operation, in an Internationally Branded Hotel…
Please note this role is based on night shifts from 11pm until 7:30am.
Our Hotel.
CROWNE PLAZA Dublin Blanchardstown | 14 Meeting Rooms | Spacious Event Rooms |Sanctuary Bar | Inca Coffee Lounge | Forchetta Restaurant | 188 Bedrooms.
The Person.
We are looking to recruit an enthusiastic, friendly, organised individual to work in our Night/ Front Office facilities. You must be passionate about people, about maintaining and driving standards, and about providing superb guest service.
Perks of Joining Crowne Plaza Dublin | Blanchardstown.
* Our fantastic staff restaurant, to ensure you are well looked after.
* Free & Secure Car parking onsite.
* Continuous Training and Development so you can progress your career with Tifco.
* IHG Rewards team membership – travel the world with over 6000 partner hotels worldwide.
* Friendly and professional work environment.
* Flexibility to ensure a positive work/life balance.
* Award winning employee recognition schemes.
The successful candidate will have.
* Responsibilities to prepare and serve in line with agreed procedures all Food & Beverage in the hotel during the night shift.
* To attend HACCP training as required and to follow best practice when preparing food and drink.
* To assist guests with the movement of luggage to and from the bedroom.
* To set and maintain conference rooms if required to do so.
* To distribute newspapers to guest bedrooms in line with the agreed procedure.
* To assist customers who need assistance with any information that they require.
* To deep clean on a nightly basis the lobby floor, any glass around the lobby area, the lifts, the toilets, the bar and restaurant area. This will involve use of the buffing machine.
* To patrol the guest bedroom floors collecting all the room service breakfast cards.
* To prepare and serve the early guest room service cards in accordance with the agreed standards. These trays must be delivered in a timely manner.
* To maintain and check the toilets, both banqueting and public, on an hourly basis.
* To clean the toilets if they become soiled or blocked.
* To maintain the Lobby and Public Areas are maintained to standard at all times these areas are of paramount importance and must never fall below the agreed standards.
* To adhere to security, cash and key control procedures at all times.
* To adhere to the Responsible of Alcohol PolicyTo assist housekeeping as required. This will involve moving roll away beds, cots as required.
* To follow all procedures when escorting guests to and from the outlets. This will involve explaining the outlets to customers and the facilities in the bedrooms.
* To maintain the porters storeroom in a clean and professional working order.To ensure that a lobby presence is maintained at all times.
* To assist guests with any requests that they may have. This involves going that "Extra Mile" to ensure guest satisfaction.
* To report any suspicious behavior to security.
* To assist the F&B team in keeping lobby tables, counters and furniture team.
* To provide support in other areas of the hotel if required to do so.
* To ensure that all postings from the nights shift are charged correctly onto guest's bills.
* To assist guests in making restaurant/flight/taxi reservations and provide the guest with a reservation card.
* To clean bedrooms if required to do so by the manager on duty during the night time shift.
* To empty ashtrays and bins on a periodic basis throughout the day.
Benefits:
* Competitive salary – including many great benefits including…
* Bike to work scheme
* Employee discount
* Free & Secure Car Parking onsite
* Full uniform provided.
* A fantastic staff area, where you can enjoy free Meals and Refreshments each day made by our very own chefs.
* Continuous Training and Development so you can progress you career with IHG.
* IHG Employee Discounts – travel the world with over 6000 partner hotels worldwide.
* Award winning Employee Assistance Programme with Spectrum Health.
* After 3 months service, avail of our Complimentary Room and Employee Rate benefit within Tifco Hotel Group.
* Earn €500 Refer a Friend scheme.
* Regular hotel and team events and year-end company celebrations.
Job Type: Part-time
Pay: €13.74-€14.80 per hour
Expected hours: 39 per week
Benefits:
* Bike to work scheme
* Company events
* Employee discount
* Food allowance
* On-site parking
* Store discount
Experience:
* Hospitality: 1 year (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person