As a key member of our spa team, we are seeking an experienced and detail-oriented Spa Attendant to join us in BrookLodge and Macreddin Village.
* Maintain high standards of cleanliness and organisation within the spa area, encompassing treatment rooms, relaxation lounges, and restrooms.
* Prepare and restock treatment rooms with essential supplies to ensure seamless operations.
* Deliver exceptional customer service by assisting clients with check-in and check-out processes, fostering a warm and welcoming environment.
* Provide comprehensive information about spa services and promote special offers to enhance client satisfaction.
* Monitor and maintain optimal inventory levels of spa products and supplies to prevent stockouts.
* Efficiently report any maintenance issues to management for timely resolution.
* Support laundry duties to guarantee the availability of fresh linens and towels.
* Promote a culture of guest safety and satisfaction by upholding spa policies and procedures.
Essential Qualifications:
* Previous experience in a spa or hospitality setting is highly desirable but not mandatory.
* Demonstrate strong communication and interpersonal skills to build rapport with clients and colleagues.
* Showcase ability to work independently and collaboratively as part of a dynamic team.
* Emphasise attention to detail and a commitment to maintaining high standards of cleanliness.
Exclusive Benefits:
* Enjoy employee discounts on spa services and products.
* Access opportunities for professional development and training to enhance your career.
* Benefit from a positive and supportive work environment that fosters growth and success.