Purchasing and Renewals Sales Coordinator
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Job Purpose
The purpose of this role is to manage the end‑to‑end process of receiving software license quotes and renewals from our customers. The software support function is responsible for all new business quotes, renewals and liaising with our internal sales teams and vendors to ensure a high standard of service for our resellers and to manage various tasks and processes that ensure order processing and invoicing of our direct vendor orders.
Role Responsibilities
* Provide a weekly pipeline of forecasted quotes.
* Continuously develop product and technical knowledge to industry standard, including completing vendor‑specific accreditations.
* Liaise with vendors to ensure on‑time receipt of vendor quotes, renewals or licence fulfilments as per vendor schedules.
* Issue and proactively follow up on quotes adhering to CMS pricing guidelines and utilising the SAP/CRM systems.
* Handle emails from customers and internal stakeholders regarding renewal quotes and purchase orders.
* Carry out various checks on submitted quotes to ensure required data is included.
* Manage the quote‑to‑PO process in SAP.
* Invoice orders upon receipt of certs/PODS through MIGO.
* Handle any queries from vendors or account managers regarding the quote‑to‑invoice cycle.
Skills and Personal Attributes
* Efficient, adaptable and strong administrative abilities.
* Ability to multi‑task with high attention to detail.
* Team player and capable of working independently.
* Proficient in Microsoft Excel, Word, Outlook.
* SAP experience an advantage.
* Excellent numerical reasoning ability.
* Excellent verbal and written communication skills.
* Strong organisational and interpersonal skills.
* Ability to work in a fast‑paced environment and prioritise tasks accordingly.
* Flexible with time and adaptable to change.
* Strong communication skills to manage direct relationships with vendors and internal customers around query resolution and dispute management.
Equality and Diversity Statement
CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro‑diversity.
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