Job Description
Leading a team that prioritizes safety, efficiency and quality is crucial to our operations.
We are looking for a Senior Operations Manager who will create, oversee and drive a culture of safety and wellbeing.
Responsibilities include:
* Analyzing and implementing changes to maintain high-quality and productivity levels
* Overseeing projects to streamline processes and improve service delivery
* Collaborating with management-level colleagues to standardize shift practices
A day in the life includes routine team management, process improvement and operational contingency tasks. You will also be a role model and mentor to new managers.
Our goal is to deliver a smooth customer experience through creative thinking and continuous improvement initiatives.
We utilize a people-focused approach, particularly when working night shifts. Our teams operate 24/7 in most locations, with a focus on innovation and reducing our carbon footprint.