About Us:Lock Doctor is Ireland's largest and most trusted locksmith business, delivering fast response, expert security solutions to commercial, domestic, automotive, and hospitality clients across the country. With a strong presence nationwide and a reputation for professionalism and reliability, we are now seeking an experienced and ambitious Operations Manager to join our team at our Head Office in Limerick.The Role:This is a senior-level opportunity for a talented operations professional ready to take full ownership of a dynamic and fast-paced operation. The successful candidate will play a key role in the day-to-day management and future growth of the business, with a high level of autonomy and responsibility.Key Responsibilities:Manage and coordinate the daily schedules of mobile techniciansOversee customer service and ensure excellent client satisfaction across all sectors (commercial, domestic, automotive, hospitality)Lead and support office and logistics staff at head officeManage and maintain a fleet of service vehicles, ensuring operational efficiency and complianceStreamline internal processes to improve response times, service quality, and team productivityContribute strategically to the continued growth and expansion of the businessAbout You:Proven experience in logistics, operations, or service delivery managementExcellent people management and communication skillsStrong organisational and problem-solving abilitiesComfortable working under pressure and handling competing prioritiesAmbitious, proactive, and driven to help scale a national businessIndustry experience (trade services, emergency response, security, or automotive) a plus but not essentialWhat We Offer:A senior role with real autonomy and the ability to make a lasting impactA supportive and entrepreneurial working environmentCareer growth opportunities in a stable, expanding businessCompetitive salary package, commensurate with experienceReady to take the next step in your career?Apply now with your CV and a brief cover letter outlining your relevant experience and what you can bring to Lock Doctor.Job Type: PermanentPay: From €50,000.00 per yearAbility to commute/relocate:Limerick, Limerick, CO. Limerick: reliably commute or plan to relocate before starting work (required)Education:Advanced/Higher Certificate (required)Experience:Operation Management: 3 years (required)Language:English (required)Work Location: In person