Founded in 2000, Mr. Windscreen is a leading automotive glass repair & replacement company. We are a service provider to the Insurance Industry and are fully supported by our head office Call Centre function based in D12.
We are currently seeking to employ a Call Centre Agent to join our team.
This enthusiastic professional will take on a diverse role involving general operations & the daily smooth running of our call centre environment.
Duties will include:
-outbound & inbound call handling
-Logging customer details to in-house system
-Resolving Customer Queries to completion
-Liaising with Insurance Companies
-Liaising with glass repair and replacement centres
-Coordinating with other call centre team members
-Complaint handling & logging
-Assisting management & team manager with any assigned tasks/projects
-Must complete a certain amount of weekly & monthly tasks
Job Types: Full-time, Permanent
Pay: €28,000.00-€31,000.00 per year
Benefits:
* Company pension
* On-site parking
* Sick pay
Work Location: In person