Overview Job Type : Permanent Location : Dublin Hours : -37.5 Hours per week.
Out of hours work may be required.
About us Teleperformance is a worldwide leader in multichannel customer experience management.
We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
We've been providing superior customer care for leading brands throughout the world since **** and every year we interact with more than 35% of the world's population.
We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally.
Teleperformance was named a Great Place to Work in various countries, including the UK, and was included in Forbes' 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global's Global Best Employers Program.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons.
About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported.
These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications.
You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.
General BAU tasks include but are not limited to, ticket management, hardware