Join or sign in to find your next jobJoin to apply for the Business Transformation Analyst role at MedservJoin to apply for the Business Transformation Analyst role at MedservAbout MedservMedserv, an Irish company, has quickly established itself as the market leader in providing Medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, Collaborating positively, and Delivering results, Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams.About MedservMedserv, an Irish company, has quickly established itself as the market leader in providing Medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants, GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating, Being Trustworthy, Collaborating positively, and Delivering results, Medserv strives to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams.Why This Role MattersAs our organisation introduces AI and other digital tools to improve billing accuracy and speed, this role ensures we are grounded in operational reality and backed by rigorous analysis. The Business Transformation Analyst will be the hands-on driver behind the scenes, allowing the Head of Transformation to focus on broader strategy and stakeholder alignment.Role OverviewWe are seeking a Business Transformation Analyst to join our growing transformation department for an initial period of 12 months on either a secondment or FTC.This role will support the Head of Transformation in delivering high-impact change across the organisation, with a focus on optimising workflows, enabling AI adoption, and supporting strategic projects within our medical billing operations.This is a critical enabling role that combines data analysis, process design, and project support to accelerate transformation outcomes and improve business performance.Duties And ResponsibilitiesProcess Mapping & AnalysisAnalyse current-state workflows (e.g., claims, billing, triage).Identify inefficiencies, gaps, and automation opportunities.Support future-state design with clear documentation and visuals (e.g., Visio, Miro).Data Gathering & ReportingCompile and interpret operational data (claim volumes, rejection rates, turnaround times).Build dashboards and performance summaries to inform decision-making.Business Case DevelopmentCreate cost-benefit models and ROI projections for automation, AI, and process improvement initiatives.Support transformation funding and prioritisation efforts with evidence-backed proposals.Stakeholder EngagementConduct discovery interviews and workshops with operations leads and subject matter experts.Translate team feedback into actionable insights for transformation projects.Change & Project TrackingMaintain transformation logs, initiative trackers, and project dashboards.Assist in monitoring pilot rollouts, adoption metrics, and post-implementation reviews.Database SupportMaintain and update internal databases used to track change initiatives, client data, and performance metrics.Skills & Experience2–5 years’ experience in business analysis, operations, consulting, or healthcare transformation. Background in medical billing, claims, or healthcare tech a plus.Strong Excel and PowerPoint capabilities are essentialFamiliarity with process mapping tools (e.g., Visio, Miro, Loop).Comfortable working with complex data and translating it into actionable insight.Clear written and verbal communication for cross-functional stakeholder engagement.Exposure to AI, RPA, or healthcare automation tools and an understanding of the healthcare claims lifecycle or clinical admin workflows is desirable.Package And BenefitsSecondment or FTCHybrid WorkingPrivate MedicalPension contributionMaternity and Paternity leave (T&C's apply)Life AssuranceWorkcation optionsGym MembershipDedicated EAPHoliday Plus Scheme to purchase additional leaveProfessional development opportunitiesRegular sports and social eventsHealthy food with comfortable on-site recreational facilitiesAccess to tax incentive schemes i.e. commuter schemes and bike to workAdditional InfoThis is a full-time position to be based in Wroclaw, Dublin, Athlone or Haywards Heath on a hybrid basisAll offers of employment are subject to a valid work permitRole commences immediatelySeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionResearch, Analyst, and Information TechnologyReferrals increase your chances of interviewing at Medserv by 2xGet notified about new Business Analyst jobs in Dundrum, Dún Laoghaire-Rathdown, Ireland.Dublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 6 days agoDublin, County Dublin, Ireland 5 days agoDublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 6 days agoDublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 1 week agoInvestment Business Analyst - 18 Month FTCDublin, County Dublin, Ireland 6 days agoBusiness Analyst (Microsoft Power Apps) - ContractDublin, County Dublin, Ireland 4 weeks agoDublin, County Dublin, Ireland €60.00-€65.00 2 weeks agoDublin, County Dublin, Ireland 17 hours agoDublin, County Dublin, Ireland 6 days agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 5 days agoDublin, County Dublin, Ireland 1 week agoDublin 8, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 2 weeks agoBusiness Analyst – Fund Administration – TransformationDublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 3 weeks agoWe’re unlocking community knowledge in a new way. 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