Front Office Manager – Luxury 4 & 5 star Hotels Leinster
Full-Time | Competitive Salary DOE | Accommodation Provided
We are looking for a confident and experienced Front Office Manager to lead the front office team in prestigious 4-star and 5-star hotels across Leinster. This is a vital leadership role for a professional who excels in guest relations, operational management, and team motivation within a luxury hospitality environment.
As Front Office Manager, you will oversee all front desk operations, ensuring seamless guest experiences from arrival to departure. You will manage staff, optimise procedures, and uphold the highest standards of customer service and operational efficiency.
Key Responsibilities:
* Lead and supervise the front office team to deliver exceptional guest service and smooth check-in/check-out processes
* Manage reservations, room allocations, and guest queries to maximise occupancy and satisfaction
* Ensure compliance with brand standards, health & safety, and hotel policies
* Train, mentor, and motivate front office staff to maintain high performance and professionalism
* Collaborate with sales, housekeeping, and other departments to ensure guest needs are met efficiently
* Monitor guest feedback and implement service improvements
* Manage daily front office financial operations including cash handling and reporting
* Prepare regular performance and operational reports for senior management
* Resolve guest issues promptly with a focus on positive outcomes and brand loyalty
Candidate Profile:
* Proven experience as a Front Office Manager or Assistant Front Office Manager in a luxury 4-star or 5-star hotel
* Strong leadership and communication skills with a guest-focused mindset
* Excellent organisational and problem-solving abilities
* Proficient with hotel PMS systems (e.g., Opera, Hotsoft) and Microsoft Office
* Calm, professional, and efficient in a fast-paced environment
What We Offer:
* Competitive salary package based on experience
* Accommodation provided as part of the benefits package
* Opportunities for career development within luxury hotel groups
* Supportive team culture and professional working environment
If you are a dedicated Front Office Manager ready to lead in a top-tier hotel in Leinster, we want to hear from you.
Apply now by emailing Simon @ simon.clarke@broadline.ie or call 01 4047611 for more information.
Step into your next role as a Front Office Manager with a prestigious hotel brand.
CPERM22
#J-18808-Ljbffr