As a skilled AI Annotator, you will be part of a dynamic global team. We are seeking highly qualified professionals in multiple languages: Bulgarian, Czech, Danish, Finnish, French, German, Greek, Hebrew, Indonesian, Swedish, Slovak and Vietnamese. If you possess attention to detail, an interest in AI and excellent communication skills, we encourage you to apply.
Your Key Responsibilities:
* Investigate and resolve reported issues, such as account support or potentially abusive content requests
* Enforce clients' Terms of Use by monitoring reports of abuse on the site
* Stay knowledgeable about client products and community standards
* Use market insights to find scalable solutions for community user support
* Analyze data to develop ways to improve user experience
* Recognize trends and patterns, escalating issues outside company policy to the global team
* Identify workflow inefficiencies and suggest solutions
Essential Skills & Competences:
* Strong resilience in high-pressure environments
* Excellent interpersonal, verbal and written communication skills, including empathy
* High adaptability and positive approach to challenges
* Decision-making, prioritization, problem-solving and teamwork skills
* Effective time management and prioritization skills
* Able to consistently hit KPIs on time
Language Requirements:
* Fluent in target language on near-native level (C1-C2) in oral and written communication, with deep understanding of culture and social trends in the region
* Advanced English language skills (C1)
Why Apply?
* Work in a multicultural and diverse environment
* Internal career progression opportunities – potential for Quality Auditors, Analysts, Trainers and Team Leads
* No shift rotations – fixed working schedule
* No previous experience required – full training provided