Social network you want to login/join with:Deputy General Manager - The Glasshouse Hotel, Sligo, Sligocol-narrow-leftClient:The Glasshouse HotelLocation:Sligo, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:469d173dd0daJob Views:7Posted:12.08.2025Expiry Date:26.09.2025col-wideJob Description:We are seeking a Deputy General Manager for our 4-star Glasshouse Hotel in Sligo town!!The RoleAre you an experienced hospitality leader with a passion for excellence, a commitment to developing others, and strive to elevate guest experiences?We're seeking a Deputy General Manager to lead and support our Heads of Department - including Food & Beverage, Front Office, Revenue, Sales, Housekeeping and Maintenance. You will play a key role in nurturing our teams, building a culture of high performance and setting the standard for outstanding customer service.With a strong focus on leadership, people development, and excellence customer service, you'll help maintain high standards, optimise costs, and proactively drive revenue growth across the business. This role is ideal for candidates aspiring to step into a General Manager position within the next 18 to 24 months. It offers an excellent opportunity to build further leadership experience while also gaining valuable exposure in a hotel expansion project. The successful candidate will play a key role in both day-to-day operations and strategic development, making it a strong stepping stone toward senior leadershipAbout UsJoin our 4-star, family-owned hotel in central Sligo, renowned for its excellence in customer service and warm, welcoming guest experience. Located along the beautiful Garavogue river, our 116 beautifully designed bedrooms and a dedicated team of 130 staff, we take pride in creating a friendly and memorable stay for every guest. We are also delighted to be adding 56 new bedrooms to our existing property with work commencing later this year with a view to welcoming more guests in Q2 of 2027.Key ResponsibilitiesCoaching and mentoring staff to consistently deliver exceptional service, leading on training & development of both junior staff and management teamOverseeing daily hotel operations with a strong on-floor presence, while providing hands-on support and resolving escalated queries from Duty Managers/SupervisorsDelivering excellence in customer service, ensuring every guest experiences is to the highest standard of care, professionalism & friendlinessParticipating in leadership monthly meetings and input into decisions in relation to our expansion and refurbishment plans with our key stakeholders & design teamCollaborating with the Sales and Marketing team to develop and implement innovative ideas that drive revenue growth and enhance market presenceResponsible for roster management and ensuring payroll costs are within weekly budgetHow will you stand out from the crowd?Experience from the ground up and currently working as a Deputy GM for the last 18 monthsHave strong experience working in and leading an Operations teamManaged payroll budgets and examples of reducing cost through efficient time & attendance managementExperience in training and development e.g creating & rolling out SOP's. Carrying out training for new & existing staff, that set high standardsConfident in making decisions on the spot and managing changing prioritiesWhat's in for you?Free parkingFood provided while on dutyEmployee Assistance ProgrammeStaff Appreciation Initiatives and regular charity eventsCycle to work schemeDevelopment opportunities through Skillnet and working alongside an experienced leadership teamComplimentary dry cleaning of business attireAll applicants should have a valid work permit.The Glasshouse Hotel is an equal opportunities Employer
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