Job Title: Technical Support Leader
We are seeking an experienced and highly organised Technical Support Manager to lead and develop our technical support function. This is a senior operational role responsible for the day-to-day management of the department, overseeing both internal customer support and a nationwide team of service engineers.
This role requires strong technical knowledge-ideally within plumbing, heating or related building services-paired with proven people-management skills and the ability to coordinate resources in a fast-paced environment.
Manage the day-to-day running of the department, ensuring efficient workflows, timely responses and consistent service standards.