Job Title
A Patient Advisor role is available at our organization, providing a 5-star service to patients and ophthalmic professionals alike.
About the Role
This position involves building strong relationships with patients, performing diagnostic eye scans, and maintaining accurate patient records. The ideal candidate will have excellent communication skills, be able to demonstrate strong negotiation skills, and be self-motivated to work with or without supervision.
Key Responsibilities
* Building strong relationships with patients
* Performing diagnostic eye scans (full training provided)
* Relaying patient information to the optometrist for a smooth patient journey
* Maintaining patient records with accurate and up-to-date information
* Arranging affordable finance options for patients
* Scheduling consultations and surgeries with optometrists and surgeons
Requirements
The successful candidate will have:
* Excellent written and verbal communication skills
* Strong negotiation skills
* Self-motivation to work with or without supervision
* Commercial awareness while providing world-class customer service
Benefits
As an employee, you can benefit from:
* An industry-leading salary plus bonus potential
* State-of-the-art working environments
* 29 days annual leave
* Free laser eye surgery and intraocular lens surgery
* Free eye tests
* Discounted prescription eyewear and sunglasses
* Generous friends and family discount scheme
* Ongoing training and development opportunities
* Pension scheme
Our Culture
We value our employees and strive to create a culture of care, trust, and integrity. We believe in doing what's right for our patients, colleagues, local communities, and the planet.