Job Details
* Job Type: Contract
* Category: Urgent Care
* Location: Limerick City, County Limerick, Ireland
* Job Title: Administrator Urgent Care
* Contract Length: 9 months
* Hours: Full time across a 7‑day roster
About us
Vhi Health & Wellbeing DAC is committed to helping our customers and patients live longer, stronger and healthier lives. We foster a workplace culture where all colleagues feel connected, informed and motivated to do their best work. Our shared values guide the behaviours we promote and support our team's growth, development and success.
Leading the way in private healthcare, we offer an extensive range of services including urgent care, planned care, primary care, health screening, hospital@home, women's health, digital health, out‑of‑hours emergency dental care and a 24/7 nurse line. Efficient delivery relies on the skills of our dedicated professionals.
What will you do:
Responsibilities
* Provide an excellent level of service to patients and customers attending the clinic.
* Manage all communications in a respectful and courteous manner (face‑to‑face, phone, email, etc.).
* Ensure all patient information is entered accurately and that computerized patient files are updated and secured.
* Organise and book patient appointments and advise of costs relating to VHI healthcare policies.
* Maintain the smooth running of the reception area and support cross‑functional team members.
* Support the Clinic Manager and perform ad‑hoc duties as required.
What you need to be successful:
Education & Experience
* Experience in an administrative or customer‑facing role.
* Demonstrated capability in a customer‑facing environment (essential).
* Previous experience in a healthcare setting is an advantage but not essential.
Interpersonal skills
* Patient and customer focused with related skills.
* Excellent communication skills.
* Excellent interpersonal skills.
* Proficient IT skills – Microsoft Office.
* Alignment with Vhi values.
Salary and Benefits
* Competitive basic salary.
* Bonus.
* Health insurance.
* Pension.
* Income continuance.
* EAP.
Vhi also offers services and programmes to support your physical, mental, and emotional health, including the Vhi 360 health centre, an Employee Assistance Programme (EAP) with counselling, coaching, and expert advice, and mindfulness resources and health coaching.
Sustainability
We believe the health of people and the planet are interconnected. Our integrated model of healthcare places people and the planet at its heart.
Our Commitment to Inclusion and Accessibility
We build an inclusive, diverse workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, abilities, and perspectives. We are committed to providing reasonable accommodations for candidates with disabilities, neurodivergence, or medical conditions. If you require an accommodation, please contact our recruitment team via email. All information will be treated confidentially.
Vhi is an equal‑opportunity employer.
Ready to start your journey?
Apply now.
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