Join to apply for the Sales Co-Ordinator role at Dromoland Castle Hotel & Country Estate
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Join to apply for the Sales Co-Ordinator role at Dromoland Castle Hotel & Country Estate
Dromoland Castle, one of Ireland's premier 5-star hotels, is seeking a Sales Coordinator. We are looking for a highly motivated and organised individual to join our esteemed Sales Team. The ideal candidate will possess exceptional planning and organisational skills, strong interpersonal abilities, and a proactive mindset. If you thrive in a dynamic environment and are eager to contribute as a key member of our team, we would love to hear from you.
Overview of the Role:
* Handle enquiries from potential clients about meeting spaces, accommodations, and event bookings, directing each enquiry to the appropriate sales team member
* Assist in preparing sales proposals and contracts tailored to the specific needs of clients, outlining pricing, services, and terms to secure bookings
* Maintain client databases and records, tracking interactions, bookings, and preferences to enhance customer satisfaction and loyalty
* Assist in coordinating logistics for FAM trips & site inspections for all market segments
* Prepare and maintain sales reports, tracking key performance indicators such as revenue, bookings, and conversion rates to evaluate sales performance and identify areas for improvement
* Conduct market research to identify potential clients, industry trends, and competitive offerings, providing insights to inform sales strategies and target new business opportunities
* Provide administrative support to the Sales & Events teams, including preparing documents and presentations as needed
* Maintenance of Dromoland Castle listing on partner sites, updating fact sheets across multiple sites on a quarterly basis with any new information on rooms, F&B, Activities etc
* Assisting with Site Inspections, sourcing new unique ideas for Gifting, idea generation for bespoke itineraries
* Oversee the Site inspection list and share with all team members each week
* Assist team on post Sales Trip / Tradeshow follow ups with targeted messaging to Luxury Leisure and MICE Agents.
* Annual Leave resource for wider team members when out of the business
* Update Corporate databases and review check ins to identify new and existing corporate contacts for Sales.
* Compile monthly room night & rev reports in conjunction with Commercial Manager
* Ensure the Sales PowerPoint presentations are market and segment specific
* Work with the Sales & Events team in conjunction with the Marketing team to compile the existing and new collateral opportunities for each business segment
Requirements:
* A minimum of 2 years experience in similar role.
* Ability to handle multiple projects simultaneously, working both independently and within a collaborative team in a dynamic, fast-paced environment.
* Strong verbal and written communication skills.
* Must be well organised and have a high level of service standards and ability to work under pressure.
* An ability to work on your own initiative or as part of a team.
* Have a friendly, chatty and outgoing personality.
* High level of verbal and written English.
* 100% computer literacy, to include Microsoft packages (word, excel, outlook etc) & MOPOSA.
Benefits:
* Free Leisure Centre Access
* Pension Scheme after 6 months
* Sick Pay Scheme
* Company Events
* On Site Parking
* Wellness Programme
* Training & Development Programmes.
* Discounts rates across The Inn at Dromoland and Dromoland Castle Hotel
* Dromoland Castle Hotel is certified as a Great Place To Work
Work Authorisation:
Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Hospitality
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