EOE/AA/Disabled/VeteransWELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND'S #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERSThe Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to 'offer smart luxury travelers inspiring connections & intuitive service in a world of style'. We are one of the best 5* luxury hotels in the country. "Conrad is Empowering and Bold"BenefitsWorking for Hilton means you are joining an international company with more than 9000 hotels across the globe with countless benefits & career development opportunities such as:Travel - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and FriendsTeam Member Gym – a dedicated team member gym with free access 7 days a weekBenefit – Discounted rates for Conrad Team members across a wide range of retailersDevelopment – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage MentorHolidays – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional daysMaternity & Paternity – Paid leave for those that qualifyOn shift – complimentary meals on dutyThe RoleEarliest start at 6am and latest finish at 11pm - 8 hours shiftsProvide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual developmentEnsure compliance of brand standardsEvaluate guest satisfaction levels with a focus on continuous improvementAware of trends and propose ideas to build the range and quality of Food and BeverageOptimise sales and contain costs, identifying any areas for actionSet achievable budgets and other short- and long-term functional goalsMaintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendarsMaintain strong internal control environment and compliance to hotel/company policies and proceduresThe ideal candidate should beSomeone previous experience in a similar role as Supervisor Someone an effective management skillsSomeone negotiation and influencing skillsSomeone a positive attitudeSomeone an excellent communication skillsSomeone the ability to work under pressureSomeone a good grooming standards