Are you a Brazilian Portuguese speaker deeply connected to current social and political trends? Do you have a sharp eye for detail and a commitment to online safety? We are seeking local candidates in Dublin to join a high-impact Global Risk Operations team dedicated to maintaining the integrity and safety of a world-leading digital platform.
This is a fully onsite role in Dublin City Centre designed for critical thinkers who understand the nuance of cultural context and regional policy.
The Role: Protecting the Digital Ecosystem
As a Quality Specialist, you will support the review of complex workflows managed by Global Operations, ensuring that platform policies are applied accurately and consistently.
Key Responsibilities:
* Content Moderation: Review sensitive topics including hate speech, misinformation, bullying, and child safety to ensure a secure user environment.
* Special Operations (HERO & DOI): Manage viral/meme content and monitor activities related to dangerous organizations.
* Cultural Context: Apply high-level awareness of political and social situations regarding the Brazilian market to make nuanced policy decisions.
* Authenticity & Access: Perform ID reviews and manage escalation flows to prevent fraud and impersonation.
Who You Are:
* Language Proficiency: Native or proficient in Brazilian Portuguese with a B2 level of English.
* Critical Thinking: Ability to think logically and make high-stakes decisions based on complex policy guidelines.
* Emotional Intelligence: The resilience and empathy required to handle sensitive content professionally.
* Communication: Exceptional verbal and written skills.
* Security Clearance: Must be able to pass comprehensive background checks, including Right to Work, Criminal Record, and Credit checks.
Position Details:
* Location: Fully Onsite in Dublin City Centre (No remote/hybrid option currently available).
* Schedule: Full-time, 40 hours per week.
* Shifts: Fully flexible across Mon–Sun, 08:00 – 19:00.
* Contract: Permanent.
* Training: 4 weeks of comprehensive onsite training in Dublin.
o Note: No holiday requests are permitted within the first 8 weeks to allow for full training.
Whats In It For You:
* Competitive Package: Attractive base salary (disclosed during the interview).
* Health & Security: Private Healthcare insurance and Death in Service benefit.
* Future Planning: 4% Pension contribution.
* Time Off: 20 days annual leave + 10 Bank Holidays.
How to Apply:
If you are currently based in Dublin and ready to contribute to global online safety for the Portuguese-speaking market, we want to hear from you.
Please submit your CV in English to start the application process.
Please note: We are only considering local candidates who are currently residing in or within commuting distance of Dublin City Centre.