Retail Assistant Manager Role
We are seeking an experienced Retail Assistant Manager to join our team. As a key member of our retail operation, you will be responsible for driving store performance and supporting operational excellence.
Key Responsibilities:
* Support the Store Manager in leading day-to-day operations
* Drive operational efficiency by ensuring adherence to store processes and regulations
* Motivate, mentor, and train staff to foster a high-performing, customer-focused team
* Manage inventory levels, oversee stock replenishment, coordinate deliveries, and maintain accurate inventory records
* Maintain merchandise standards and visual displays
* Monitor sales performance and contribute to promotional initiatives to drive sales growth
* Handle customer feedback, complaints, and inquiries effectively to uphold high standards of service and customer satisfaction
Essential Skills & Qualifications:
* Minimum two years of retail management experience, preferably in grocery, fashion, or non-food retailing
* Strong leadership and team building skills
* Demonstrated focus on sales performance and KPIs
* Excellent product knowledge and ability to drive sales targets
* Exceptional time-management and organisational skills
* A genuine passion for animals and willingness to learn about our business