The Galway Bay Hotel is seeking an experienced Night Manager to join our management team.
This is a full-time position working five nights per week. The successful candidate will take full responsibility for the smooth running of the hotel during the night shift (11:00pm-7:30am) and is expected to fully own the role, ensuring all tasks, checks, and nightly walks are completed to standard.
Main Duties
Ensure all key hotel areas are manned and operating smoothly throughout the night.
Liaise with other Senior Hotel Managers in relation to hotel operations.
Supervise all departments during shift hours.
Oversee Night Porters and support them in their nightly duties.
Handle guest queries, complaints, and issues professionally and efficiently.
Provide check‑in and check‑out services at Reception when required.
Conduct regular security and fire checks and carry out fire and accident drills.
Attend management meetings approximately once per month.
Ensure compliance with Health & Safety standards for yourself, colleagues, and guests.
Carry out the Night Audit using the Micros/Opera system, including cash balancing, printing revenue reports, and posting room charges.
Requirements
Fluent spoken and written English
Proven experience in a supervisory or managerial role
Excellent customer service and interpersonal skills
Ability to work independently and take full ownership of the night operation
Strong IT skills
Flexibility, adaptability, and a proactive approach
Previous experience in a similar Night Manager role is desirable
Why Join Galway Bay Hotel?
Competitive salary (based on experience)
Access to our leisure centre & wellness programmes
Meals on duty
On‑site parking
Team‑building events and staff recognition awards
Continuous training and development opportunities
A supportive, team‑oriented environment where your contribution is valued
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