Assistant Branch Manager – LimerickWe have an exciting opportunity to join our team at our Limerick branch for Assistant Branch Manager. Reporting to the Branch Manager, this dynamic and varied role encompasses all different aspects of branch operations. The successful candidate will manage all areas of the branch focusing heavily on sales, profitability, staff development and foster a positive environment to ensure customer satisfaction and proper branch operation. The candidate will have a hands‑on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales target achievement.Key ResponsibilitiesReporting to the Branch Manager and carrying out Branch Manager duties in his/her absenceEnsure corporate deliveries / collections meet high levels of service, checking in damageEnsure very high levels of customer service is being provided by all Desk Staff and feedback to staff and management on areas for improvementBe aware of all requirements for vehicles during the day and plan for the days/weeks aheadBe aware of general fleet activity by using available fleet reports and discussions with the fleet department and Cluster managerOversee CSR’s responsibilities and targets to ensure work is being carried out correctlyHold staff accountable when necessarySet internal sales targets and follow up/hold staff accountableIdentify Corp Sales Opportunities and work with the Branch Manager to target them within the local areaDay to day operations/processes including deliveries, impros, utilisation, following up overdues, pre‑closes and RCR bookings for garagesLiaise daily with valeting staff to ensure the smooth running and manning of this important areaEnsure the daily payments reports are correct and necessary reporting completedHandle customer invoicing requestsEnsure all Servicing and Maintenance are completed and meet the required standardsEnsure all safety checks are in place and audit cars daily to meet agreed criteriaEnsure all staff adheres to the safety and operations rules and procedures without exceptionBe responsible for own health and safety and that of work colleaguesCarry out audits to ensure the standards are kept up to the highest complianceIn addition to the above, employees may be required to perform reasonable requests within the scope of the job titleQualifications and Skills3rd Level relevant qualification would be advantageous but not obligatory. 2 years Supervisor/assistant manager experience would be advantageous. Intermediate level of Excel and Word required. Excellent organisation and interpersonal skills. Ability to work on own initiative. Team player. Full clean driving licence.BenefitsCompetitive salary22 days annual leaveAnnual bonus based on agreed KPIsCompany carMedical refund schemeEnhanced statutory sick payOccupational pension: Employer contribution 1.5%, employee contribution 2%Enhanced maternity and paternity benefitsAccess to Hubex benefits and discounts platformLife assurance x2 basic salaryEmployee assistance programmeOpportunities for career advancement and professional developmentVoluntary flu vaccination voucherBike to work schemeEqual OpportunitiesEuropcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons. We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.
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