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Customer support executive

Naas
Birds Eye UK & IE
Customer support executive
Posted: 19 February
Offer description

Customer Support Executive (Sales)Naas – Hybrid (3 days a week in office)Competitive salary and benefitsAn exciting role has arisen within the Ireland Sales team to join as a Customer Support Executive.The RoleThe purpose of the role is to support the Commercial team for the Convenience, Discount and Export accounts in Ireland, by completing administrative tasks, liaising cross functionally with key internal departments and externally where appropriate.Operating as a key member of a cross functional Customer team, including Finance, Supply Chain, Brand & Shopper Marketing and Category, who are all working towards driving sales across all our brands.Responsibilities:Developing excellent working relationships with relevant customer contactsDelivering the Nomad Values every dayAccuracy and timeliness of required administration. For example (but not limited to):Invoice cost changes & accrual set upInternal promotional sign-offExternal promotional submissionsDownload and review of weekly pricing dataEffective management of deductionsExternal field sales reporting managementContribution to the delivery of the target p&l for the overall accountCommunication of forecast amendments to demand planning and updating internal tracking filesAbout YouFMCG experience is highly desirable.Previous Account Executive / administration experience essential.Strong Excel and PowerPoint skills.Must be strong in stakeholder management, particularly with customers.Comfortable with working at pace.Experience of budget management highly desirable.Thrives in a team environment but can also work independently.What we can offer you…An ambitious employer with recognized brands and growth potentialA culture where your part of a team, where you feel encouraged to make a difference.The potential to progress your career across different areas of the Nomad Foods GroupWe're on an exceptional adventure and offer a truly purpose led career. We aim to empower each employee and promote their personal growth all the while ensuring business needs are met now and into the future.Who are we…This is a great time to join us Birds Eye, owned by Nomad Foods, is the UK's no.1 branded frozen food company and is comprised of the Birds Eye, Goodfella's, Aunt Bessie's and Green Cuisine brands. Selling its first products in 1946, we have been providing high-quality frozen food for generations, and our iconic portfolio of fish, vegetable and chicken products now also includes a meat-free range, pizzas and roast joints and accompaniments. 2024 marks 100 years since our founder, Clarence Birdseye, invented the process behind frozen food as we know it today and we are immensely proud of our heritage as we continue to endeavour to serve the nation with better food, promoting the nutritional benefits and convenience of frozen food and the role it plays in helping reduce food waste.At Nomad Foods we're proud to represent the world we serve by hiring diverse talent. Our inclusive culture is all about what we can achieve together

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