Duty Manager 12 month Fixed Term contract
Location: Viking Hotel, Cork Road, Waterford City Centre. 4km from Waterford City Centre and 7km from the M9 motorway. 98 rooms, Wooden Pestle Bar & Restaurant recently refurbished. The hotel offers a perfect base for both business and leisure guests.
Job Description
This is a 12‑month fixed‑term position, 7 days a week. The successful candidate will play a key role in the overall operation of the Viking Hotel, working closely with the General Manager and Operations Manager.
* Assist the General Manager & Operations Manager in the everyday running of the property as a profit‑driven, customer‑focused, team‑oriented business.
* Involve yourself in the day‑to‑day management of the hotel.
* Keep an eye on the product and service offering to exceed customer expectations and maintain an edge over competitors.
* Assist with team training and development.
* Nurture a good working relationship with all staff and the local community.
* Take a leadership role in managing daily business of the hotel and communicate details of this business to each department.
* Assist with weekly stock control alongside the Food and Beverage management team.
* Participate in the menu preparation process for booked business.
* Promote a culture of learning and development among the team.
* Ensure the hotel remains a safe place to work and stay, complying with fire, health & safety, hygiene and security regulations, including routine fire walks and security checks in accordance with company policy.
Key Criteria
* At least two years of experience as a Hotel Duty Manager or Food & Beverage Supervisor.
* Experience with the Opera system is ideal but not essential.
* Comfortable with multi‑tasking and processing detailed information.
* Strong focus and attention to detail.
* Fluent in English.
* A warm, friendly, happy and caring disposition.
Why Join the Viking Team?
We have been accredited as a Great Place to Work for three consecutive years and recognised as one of the Best Workplaces in Ireland. Our culture values respect, collaboration, innovation and sustainability. We offer extensive training and development opportunities, career progression and a supportive environment where staff feel valued.
Benefits
* Great Place to Work Accredited
* Awarded ‘Best Workplace in Ireland 2024’
* Awarded ‘Best Workplace for Women in Ireland 2024’
* Awarded ‘Best Workplace for Health & Wellbeing 2024’
* Awarded ‘Outstanding Employer’ by Failte Ireland
* Excellent working environment
* Staff meals
* Flexible working hours
* Excellent hotel staff rates across Ireland, UK & Continental Europe
* 24/7 wellbeing support programme
* Discounted health insurance
* Free car parking
* Training & development opportunities
* Career progression opportunities
Company Profile
Founded in 1996, PREM Group is a European hospitality management leader with a portfolio of hotels, serviced apartments and properties across multiple countries. The Group focuses on delivering superior guest experiences, operational excellence and sustainable practices.
Additional Information
* Closing Date: Friday 31st October 2025
* Contract Type: Full‑time
* Salary: Based on experience
* Seniority Level: Not applicable
* Employment Type: Full‑time
* Job Function: Management and Manufacturing
* Industry: Hospitality
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Waterford, County Waterford, Ireland.
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