Reports to: Sales Manager, Healthcare Division
Company: Brennan & Company
Territory: Dublin & Leinster (primarily)
About the Role
The Product Specialist will act as the clinical and technical expert within the territory, partnering closely with hospital pharmacy teams to support system implementation, training, optimisation, and ongoing use. This is an excellent opportunity for a hospital‑based Pharmacy Technician who is curious about a career in industry and would enjoy a more outward‑facing, consultative role.
You will bring practical hospital pharmacy experience, a strong understanding of pharmacy workflows, and the ability to translate clinical practice into effective, real‑world product solutions. Full product training and ongoing professional development will be provided.
This role is central to Brennan & Company’s long‑term growth strategy and plays a key role in building strong, trusted, and sustainable relationships with both customers and supplier partners.
Key Responsibilities
Provide expert product and technical support to hospital pharmacy customers, including support of installed systems and discussion of enhanced or new solutions
Deliver high‑quality on‑site training and education, ensuring safe, efficient, and effective product use
Support and contribute to sales strategies and action plans, helping drive customer satisfaction, retention, and revenue growth
Manage and develop existing customer accounts, maintaining regular contact and providing structured feedback to senior colleagues and management
Plan and manage your own field‑based schedule, including preparation and delivery of product training and demonstrations
Be regarded as a trusted partner and extension of the pharmacy team within your customer accounts
Monitor customer installations to:
Improve customer satisfaction
Build long‑term relationships
Identify broader opportunities across the Brennan Group
Represent Brennan & Company at professional conferences, meetings, and industry events as required
Work closely with Service and Technical Support teams to ensure timely issue resolution and optimal customer outcomes
Effectively use CRM and internal IT systems to manage accounts, sales activity, and reporting
Maintain accurate and up‑to‑date customer records, call plans, and activity logs
Stay informed on market trends, pharmacy automation developments, and evolving hospital pharmacy practices
Ideal Candidate Profile
Qualified Pharmacy Technician with experience in a hospital pharmacy environment
Full, clean driving licence
Strong interest in pharmacy automation, technology, and service improvement
Excellent communication, presentation, and relationship‑building skills
Highly organised, with the ability to manage a dynamic, field‑based role
Positive, growth‑oriented mindset with a collaborative, solution‑focused approach
Comfortable working independently while contributing to a wider sales and support team
What We Offer
Competitive base salary with annual bonus and pension scheme
Full product training and ongoing professional development
Educational sponsorship schemes
Company car, phone, laptop, and all necessary equipment
A supportive team culture with clear opportunities for growth and progression
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