Dromoland Castle Hotel is seeking an experienced, driven, and passionate Banqueting & Events Manager to join our prestigious team.
Overview Of The Role
As Banqueting & Events Manager, you will take ownership of all operational, strategic, and experiential aspects of our event delivery ensuring every guest touchpoint meets and exceeds Forbes standards. The position is full‑time, working 5 over 7 days.
Operational Leadership
* Lead the day‑to‑day operations of the Banqueting & Events department with full support from senior leadership.
* Actively engage in event execution ensuring flawless coordination and delivery.
* Maintain all departmental spaces, furnishings, and equipment to the highest possible standard.
* Foster seamless collaboration across all Food & Beverage and operational teams.
Team Development & Culture
* Inspire and guide a talented team across Weddings, Banqueting Operations, Sales, and Coordination.
* Champion a high‑performance culture grounded in respect, service excellence, and continuous learning.
* Assist with recruitment, onboarding, and grooming standards to align with the luxury standards of Dromoland and Forbes.
* Maintain ongoing SOP training and mentorship, ensuring every team member is empowered to shine.
Guest Experience & Forbes Standards
* Lead by example in delivering intuitive, personalised, and anticipatory guest service.
* Monitor guest feedback and satisfaction, implementing improvements with urgency and care.
* Cultivate an environment of grace under pressure, warm hospitality, and flawless detail the hallmarks of a Forbes‑level experience.
Strategic Oversight & Innovation
* Review and refine SOPs, event planning systems, and procedures to elevate efficiency and guest satisfaction.
* Analyse market trends to innovate new event offerings and maintain Dromoland's competitive edge.
* Partner closely with culinary leadership on bespoke menu development and event theming.
* Ensure legal compliance and safety standards are upheld across all functions.
The Ideal Candidate
* Relevant third‑level qualification.
* Minimum of 2 years experience in a similar Banqueting, Events, or F&B Management role within a luxury or high‑volume setting.
* Strong operational leadership with hands‑on experience.
* A guest‑first mindset and passion for curating extraordinary experiences.
* Exceptional attention to detail, presentation, and communication skills.
* Sound commercial acumen and understanding of event trends and hospitality innovations.
* A working knowledge of Forbes standards is a distinct advantage.
Benefits
* Competitive salary (commensurate with experience).
* Pension scheme.
* Sick pay scheme.
* Free leisure centre access.
* Free meals whilst on duty.
* Free parking on site.
* Wellness/wellbeing programme.
* Discounted rates across the Dromoland Resort & Estate.
* Opportunities for ongoing training and development.
Eligibility to Work
Applicants must have the right to live and work in Ireland without restriction.
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