Were working with world market and technology leader in the field of hot food preparation forprofessional kitchens. Due to their growth in the Irish market they are looking to bring on board a Regional Technical Manager. *Note this role is based across Leinster* Role Overview: Provide technical and management support in Ireland and North Ireland, this includes support to theService Partner Network, customers and the internal teams Manage the territory assigned by evaluating existing service partners, identifying areas where moreservice support is required Carry out technical training of Service partners, service agents and when requirednoncertified service companies. Complete annual assessments for service partners in the territory assigned according to the service plan. Collaborate in the review of the customer satisfaction surveys, provide feedback when required. Analysing and resolving escalated technical issues or complaints from the technical helpdesk. Carry out customer visits for troubleshooting, undertake tandem visits with service partners Support and coordinate the install and commission of units for National Exhibitions. Provide spare parts support for Spares Partners/Engineers/End-users/Dealers. Analyse tasks related to units with multiple visits and provide feedback Available to support service partners and customers when required after regular hours. Able to travel in the assigned territory up to 50% of the time Desired Skills and Experience: Strong technical background. Able to learn new technical information, able to understand electric wiring diagrams and understand the basics of a gas system. Hands on experience doing diagnoses and/or repairs in other industries. Able to use basic diagnose instruments such as a multimeter, gas pressure gauge Technical college or university degree, minimum 2 years in a technical program or technical apprenticeship program completion. Minimum 3 years of experience as a technician, lead hand or supervisor. Example of desired industries: Food Equipment Industry, HVAC, automotive, heavy equipment, oil and gas. Experience doing technical training for other technicians or vendors is desired but not required. Demonstrated experience in Microsoft Office, Excel, Power point, basic level. Recognize gas, electric or HVAC certification is desired. Have a valid full drivers license and a valid passport for international travel Location: Leinster Salary: Competitive Package Job Ref: 9945EK Skills: HVAC Chef Kitchen Technical Manager Manager Gas