Customer Service Representative
We are seeking a highly skilled and organised individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our customers.
Job Description:
The successful candidate will be responsible for handling customer inquiries, resolving issues, and ensuring that all customer interactions are of the highest standard. This will involve communicating effectively with customers via phone, email, and other channels, and working closely with internal teams to resolve any issues that may arise.
Responsibilities:
* Provide exceptional customer service and support to customers via phone, email, and other channels.
* Handle customer inquiries and resolve issues in a timely and efficient manner.
* Work closely with internal teams to resolve any issues that may arise.
* Communicate effectively with customers and internal teams to ensure that all customer interactions are of the highest standard.
Required Skills and Qualifications:
To be considered for this role, you will need to possess excellent communication skills, both written and verbal. You should also be highly organised, able to work well under pressure, and have a strong attention to detail.
Benefits:
This is an excellent opportunity to join a dynamic and growing company, where you will have the chance to develop your skills and experience in a fast-paced environment. You will also have access to ongoing training and development opportunities, to help you progress in your career.
Other Information:
This is a full-time role, requiring you to work Monday to Friday. You will need to have a valid UK driving licence and own transport, as some travel may be required.