Job Description:
We are recruiting for a seasoned Reservations Manager to lead our reservations function and deliver an exceptional guest experience in a prestigious 4-star hotel.
This is an excellent opportunity for a driven hospitality professional ready to take the next step in their career. As Reservations Manager, you will oversee all reservation operations, ensuring accuracy, efficiency, and outstanding customer service.
You will collaborate closely with Revenue, Front Office, and Sales teams to maximize occupancy, support rate strategies, and contribute to the hotel's commercial success.
* Manage the daily operations of the reservations department, ensuring all enquiries and bookings are handled promptly and professionally.
* Maintain accurate inventory, forecasting, and system updates to support revenue growth.
* Lead, train, and develop the reservations team to deliver consistent service excellence.
* Work alongside the Revenue Manager to implement pricing and distribution strategies.