Job DescriptionLocation:Gleneagle Hotel, Muckross RoadGleneagle, proudly certified as a Great Place to Work, is recruiting a Receptionistto join our Front Office team. As the first point of contact, you'll play a vital role in creating a warm and welcoming experience for our guests — setting the tone for their entire stay.Our hotel features 287 bedrooms, 30 self-catering apartments, nightly live entertainment, extensive leisure facilities, bars, restaurants, and conferencing and banqueting spaces. Our diverse guests include families, business visitors, tour groups, and those attending events at the Gleneagle Arena or Gleneagle Club.About The RoleThe RoleManage smooth guest check-ins and check-outs with a warm, authentic, and knowledgeable approach.Handle all guest queries professionally, providing information on in-house facilities, local attractions, and points of interest.Ensure accurate guest billing and accounts, presenting them clearly at departure.Collaborate closely with all hotel departments to provide seamless guest service.Follow all departmental operational procedures and standards.The Ideal CandidatePrevious reception experience in a 3*, 4*, or 5* hotel.Warm, positive personality with a genuine passion for guest care.Strong team player who can also work independently and use initiative when required.Great attention to detail and pride in delivering excellent service.Skills NeededAbout The CompanyRooted in the heart of Munster and guided by the third generation of the O'Donoghue family,The Gleneagle Hotel Groupis more than a business — it's a legacy of hospitality, connection, and community. What began as a family-run hotel has grown into one of Ireland's most dynamic hospitality groups, now thelargest employer in Munster's tourism sector, with over450 passionate team membersduring peak seasons.With a portfolio that includes theGleneagle Hotel & Apartments,Scotts Hotel,The Maritime Hotel in Bantry, andGleneagle Arena, the group offers far more than jobs — it offerscareers with purpose. From front-of-house service to live entertainment and event management, every role contributes to creating unforgettable experiences for guests and lasting pride for our people.Company CultureRecognised amongIreland's Best Workplaces in Hospitalityand proudlyGreat Place to Work-certified, The Gleneagle Hotel Group is a place where talent is nurtured,potential is realised, andcareers are built from the inside out. Here, individuals don't just find a job — they discover a path, with access to training, internal progression, and meaningful development at every stage.At our core, we believe in the power ofteamwork, inclusion, andshared excellence. An incredible99% of our peoplesay it's a great place to work — and that pride runs deep. We championdiversity, work-life balance, andequal opportunity, fostering an environment where everyone is empowered tothrive, innovate, and grow — both personally and professionally.Acrosshospitality, events, andwellbeing, our teams shape more than experiences — they shape the future of Irish hospitality, together.Required CriteriaPrevious reception experience in a 3*, 4*, or 5* hotelDesired CriteriaGreat attention to detail and pride in delivering excellent serviceClosing DateTuesday 28th October, 2025Contract TypefulltimeSalaryBased on Experience