Core Responsibilities
* Own end-to-end logistics for all learning events including class setup in the LMS, attendance tracking, scheduling enrolments, securing room bookings, end-to-end logistical arrangements, pre/post event communications.
* Coordinate and publish key messages on our centralised employee comms platform and update calendar to ensure campaigns aligned to business and engagement survey rhythm.
* Support and liaise with external vendors to enable seamless learner/vendor experience and act as point of contact for all internal/external training events and programmes with the opportunity to become Lead for our Graduate & Intern Programmes
* Track, evaluate and report on L&D activity as required for industry certification, manager/team metrics and individual employee file updates.
* Support with the continued implementation of our Learning Management System and evolution of our digitisation strategy.
* Facilitate access to learning opportunities across various providers/topics and ensure timely processing of training requests & further education applications.
* Participate in and assist with People team projects and ad-hoc tasks as required.
Key Skills/Competencies
* A passion for a career in Learning & Development with 1 - 3 years of professional experience in supporting Learning, Business Operations or Program Management in a fast-paced and diverse working environment.
* Proficient in Office Applications (e.g, Word/Excel/PowerPoint, Survey Tools) with content design tools an advantage (e.g. Articulate Rise, Storyline).
* Technical & analytical skills to navigate learning technology solutions and source/manipulate data to produce reports and insights.
* Strong organisation and project management skills, comfortable working with competing deadlines and high volume of events across multiple programmes.
* Clear and effective communicator in both written and oral formats with attention to detail.
* Ability to connect, engage and collaborate effectively with your team, business stakeholders and external vendors.
* A love for teamwork and collaboration with a diverse team, balanced with an ability to be self-directed when required.