Overview
The NEC Housing Team is growing! We have won contracts in Ireland and are seeking an implementation consultant to support the team. The role will be remote in Southern Ireland and will require national travel to customer sites. When you join NECSWS Housing Team, you will be given support and time to grow and develop your skillset and knowledge of our system. There is also potential global opportunities with our subsidy module in this role in the future.
Company description: NEC Software Solutions is part of NEC Corporation, and we work with governments, hospitals, police forces, housing providers and more to deliver essential public services.
Responsibilities
* Offer expert guidance in implementing NEC Housing system rents modules – particularly differential rents with a focus on how the system is configured and built.
* Successfully gather requirements and workshop solutions with customers, to ensure the best solution is defined for them.
* Provide excellent advice and best practise to current customers using NEC Housing.
* Ensure that when we give advice or training, our customers are happy and provide positive feedback consistently.
* Ensure that our customers are satisfied with our product and their solution, and promptly communicate any issues to internal teams.
* Prepare configuration, specification and policy documentation to align with customer solutions.
* Create and maintain training courses and solution design manuals for both customers and internal teams.
* Stay up-to-date with the latest developments in all aspects of Irish Social Housing Management.
* Configure and build models within NEC Housing Software.
* Be flexible and available for travel throughout Ireland to visit both customer and company sites when required.
* Be willing and able to collaborate with customers on camera via Teams, and potentially be involved in recorded Teams Meetings to be used for training by customers.
Qualifications
Essential Skills:
* Knowledge of the Rents Management within the context of Social Housing
* Understanding of Differential Rents
* Demonstrated expertise in implementing Housing Management Systems or Housing Modules, with a strong focus on system configuration and build
* Demonstrable experience with requirements gathering from customers, to prepare specifications documents
* Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services
* Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers
* Full Driving License
Desirable Skills:
* Experience in creating, configuring, and implementing wider NEC Housing system modules.
Additional Information
* Employees of NEC Software Solutions are entitled to a Company funded benefit: Group Pension Plan with employer contributions
* 25 Days Holiday Plus Bank Holidays
Other Information
* Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.
* All offers are subject to satisfactory vetting, references and occupational health checks.
* Garda Vetting will be required
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are
We’re NEC Software Solutions (part of global tech giant NEC Corporation). Our software helps dispatch ambulances, support families, keep trains on the move, locate missing people and test the hearing of newborn babies. We have 3,000+ employees and work with governments, hospitals, police forces, housing providers and more to support public services.
We’d love your help. And we’ll support you all the way.
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