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Operational Support Executive, Dublin West
Location:
Dublin West, Ireland
Job Category:
Banking
EU work permit required:
Yes
Job Reference:
JN -062025-1982854_1749034480
Job Views:
2
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
3 Month FTC - West Dublin Office (Hybrid) - €19 Per Hour
Our Client, an industry leading Motor Finance company, is seeking to add an enthusiastic and ambitious Operational Support Executive to their growing team based in West Dublin.
The ideal candidate will have prior experience working within a Financial Services Contact Centre and be committed to providing exceptional service to customers and clients daily.
The successful candidate will be permitted to work up to 3 days from home after the initial training period.
Key Responsibilities:
* Providing high quality customer service through Call Centre handling.
* Identifying customer needs, handling queries, and providing resolutions in line with policy and procedures within SLA.
* Maintaining our customer portfolio across a variety of administrative duties.
Requirements:
* Degree in Business or Finance related discipline preferable.
* Approved Product Adviser (Consumer Credit/Loans) / QFA Qualification desirable.
* Excellent organisational and administrative skills.
* Demonstrate a willingness to go above and beyond to exceed customer & client expectations and service levels.
* Ability to work across multiple customer service channels to meet customer needs.
* Confident, competent, and forward-thinking.
* Enthusiastic, wanting to learn and progress within the Business.
* Working knowledge of MS Office, especially Excel.
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