Nicopods Ireland Ltd. is a fast-growing distributor of next generation nicotine products.We pride ourselves on delivering high-quality products and excellent service to our customers. We are now seeking a motivated and reliable Warehouse & Customer Support Operative to join our team.Role OverviewThis is a dual role combining hands-on warehouse duties with customer support responsibilities. The successful candidate will play an important part in ensuring orders are fulfilled accurately and efficiently, while also assisting customers with queries to maintain a high level of satisfaction.Key ResponsibilitiesPicking, packing, and preparing orders for dispatch with a high level of accuracy.Receiving, checking, and organising stock deliveries.Maintaining a clean, safe, and organised warehouse environment.Assisting with stock counts and inventory management.Responding to customer enquiries via email or phone in a professional and friendly manner.Supporting customers with order queries, returns, and general product information.Collaborating with the wider team to ensure smooth daily operations.RequirementsPrevious experience in a warehouse, logistics, or similar role is desirable.Strong attention to detail and ability to work with accuracy under pressure.Physically fit and capable of handling a physically demanding role (lifting, moving stock, standing for long periods).Good computer skills and ability to manage customer communications.Excellent communication and problem-solving skills.Team player with a positive, proactive attitude.What We OfferCompetitive salary based on experience.Opportunity to work in a dynamic and growing business.Training and development to support your role.Supportive team environment.Job Type: Full-timePay: €13.50-€19.01 per hourExpected hours: 37.5 per weekBenefits:Employee discountWork Location: In person