**Hybrid Role with 3 Days/Week in the Office**
Dublin Location
€50K-€55K/Year + Bonus + Benefits
In this technical role, you will manage and secure our client's IT infrastructure, both on-premise and in the cloud as a Level 2 System Administrator, focusing on security and Microsoft 365 administration.
Your Responsibilities:
* Perform daily administration of IT systems, including servers, workstations, and network infrastructure.
* Review health check reports, identify issues, and troubleshoot with partners.
* Work with managed service partners to ensure availability and performance of systems and key services.
* Assist with deployment of Windows OS, software, and patches using Microsoft tools such as Autopilot, SCCM, and Intune.
* Manage M365 services, including Exchange Online, Teams, SharePoint, and OneDrive.
* Monitor service performance, troubleshoot issues, and carry out required maintenance.
* Ensure compliance with industry standards and best practices, aligning with company policies.
* Install and configure security software, ensuring overall compliance.
* Review security reports and carry out recommended actions.
* Conduct system audits for technical and physical security.
* Escalate necessary changes to security configurations (including firewall changes) as required.
* Act as an escalation point for Level 1 Service Desk and the wider I.T. team.
* Prioritize tasks and complete them in an effective and timely manner.
Your Experience & Skills:
* 3rd level IT qualification and 3+ years of experience in a similar system administration role.
* Proven experience supporting server operating systems (Windows Server 2019 & above, Linux), ideally within virtual environments.
* Experience managing Active Directory (on-premises and Azure), DNS, DHCP, and Group Policy.
* Proficiency in managing and administering M365 services, including Exchange Online, Teams, SharePoint, and OneDrive.
* Experience or understanding of Application Delivery Controllers or Load Balancers (advantageous).
* Strong understanding of networking principles.
* Experience with security tools and technologies (patch management, antivirus, firewalls).
* Experience working in a cloud environment is a significant advantage.
* Strong problem-solving abilities and a proactive attitude.
* Excellent communication skills and ability to work collaboratively with cross-functional teams.
* Ability to prioritize and handle multiple tasks efficiently and effectively.
* Detail-oriented with a strong focus on security, compliance, and continuous improvement.