Key Event Planner Role
Job Summary
The role of Key Event Planner involves planning and coordinating meetings and events from start to finish. As the primary contact for clients, you will be responsible for managing the enquiry process, answering calls and emails, sending proposals, converting enquiries and taking the event through the planning and logistical stage to handover to operations.
Responsibilities:
* Negotiate meeting and events rates with clients to assist in achieving revenue targets.
* Follow up with clients post-event to secure repeat business.
* Cross-sell properties across corporate segments to maximise revenue opportunities.
* Manage preparation and distribution of function sheets on a weekly basis and present them in the weekly operations meeting.
* Conduct show rounds on property.
* Build good relationships with clients for repeat business, contacting and probing repeat clients when appropriate and tracking year-on-year trends and events to support repeat business.
* Coordinate activities related to booked meeting and event business with other departments, ensuring client expectations are met by maintaining team communication.
* Maintain excellent product and brand knowledge and upsell where possible.
* Complete daily, weekly and monthly administration accurately and ensure all groups have necessary documentation on file.
* Support sales teams in attending and assisting with in-house marketing activities, familiarisation trips, client hospitality evenings, presentations, show rounds and promotional activities as required.
Requirements
We're looking for someone who is:
* A people person, great at building strong and lasting relationships.
* Scarily organised, with the ability to multi-task and prioritise tasks efficiently.
* Passionate about hotels and specialise in group and events at an executive level.
What We Offer
* 30 days holiday (including bank holidays), pension and life insurance.
* Food on us during your shift.
* Enjoy a free night at The Hoxton and a meal for two when you first start with us.
* Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
* Time off to volunteer with one of our partner charities.
* Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
* An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
* Regular team get-togethers, from our high fives to our team parties – we know how to have a good time.
* The chance to challenge the norm and work in an environment that is both creative and rewarding.
* Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
* Excellent discounts across The Hoxton and The Global Ennismore Family.