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People operations coordinator

Honeycomb Jobs Ltd
Operations coordinator
Posted: 1 May
Offer description

The CompanyOur client is a well-established, values-driven organisation within the social sector, committed to delivering high-quality, person-centred services across Northern Ireland.The RoleThe People Operations Coordinator will provide essential HR support across a broad range of employee relations and administrative activities. Working closely with the HR Manager and HR Adviser, this role will ensure the efficient delivery of HR processes, with a strong focus on accuracy, compliance, and high-quality service.Key responsibilities include:Provide comprehensive HR administrative support across the People Operations functionAct as a first point of contact for HR queries, ensuring accurate information is provided or escalated appropriatelyCoordinate the full administration of the absence management process, including documentation, return-to-work procedures, and identifying trends or issuesManage the leavers process end-to-end, including documentation, system updates, and feedback collectionAdminister employment contracts, including amendments and variationsSupport annual leave processes, including calculations and loyalty award schemesMaintain accurate HR and payroll data, ensuring all records are up to date and compliantSupport safer recruitment processes, including Access NI applications and monitoringAssist with recruitment administration as requiredProvide administrative support for employee relations processes, including investigations, disciplinary and grievance proceduresUndertake accurate and timely note-taking in formal HR meetings and hearingsProduce reports and analyse HR data, identifying trends and areas of concernContribute to HR reporting requirements, including quarterly reports and external submissions (e.g. ONS)Support Subject Access Requests, ensuring documentation is collated and processed appropriatelyMaintain confidential employee records in line with GDPR requirementsSupport audit and compliance activities across the HR functionPromote equality, diversity, and inclusion in line with organisational policiesThe PersonEssential Criteria:CIPD Level 3 qualified (minimum) or working towards, or a relevant third-level qualificationPrevious experience in an HR or people operations roleFull UK driving licence and access to own vehicleStrong IT skills, including Microsoft Office (particularly Excel and Word)Ability to input, analyse, and verify data with a high level of accuracyExcellent attention to detail and organisational skillsProven experience in note-taking and producing high-quality documentationAbility to manage a varied workload and meet deadlines with minimal supervisionStrong written and verbal communication skillsCustomer-focused approach with the ability to build effective working relationshipsDesirable Criteria:Experience supporting employee relations processes such as disciplinary, grievance, or investigationsKnowledge of HR systems and databasesExperience working within a regulated or compliance-driven environmentUnderstanding of employment legislation and HR best practicePackage & BenefitsHybrid or flexible working optionsPension contributionOngoing training and development opportunitiesSupportive and collaborative working environmentHow to ApplyTo apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Zeena Jackson via .DisclaimerIf you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.Please note, we are receiving an exceptionally high number of applications at present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.This position is subject to an Enhanced criminal record check through AccessNI. A criminal record will not necessarily be a bar to obtaining the position.

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