Join a long established, high-energy company as a Key Account Manager. You'll lead key customer relationships, grow sales, and manage well-known brands across grocery & wholesale. Working closely with the sales team, you'll build smart customer plans, run strong promotions, and make sure company brands win in store. Perfect for someone who knows home brands and wants to work with top global names.
Responsibilities
1. Lead and grow key customer accounts by delivering strong sales performance, managing budgets, and executing effective commercial plans.
2. Develop and implement customer strategies covering pricing, promotions, term agreements, listings, planograms, and in-store activations.
3. Act as the primary point of contact for customers and brand partners, building trusted relationships and resolving queries efficiently.
4. Build and deliver annual business plans with brand partners, aligned to sales targets, investment strategies, and agreed reporting.
5. Manage regular customer and partner meetings (face-to-face and virtual), presenting performance updates, strategies, and commercial opportunities.
6. Support field sales teams with timely updates on brands, distribution, execution standards, and competitor insights.
7. Forecast promotional volumes, monitor service levels, and manage stock performance, including actions to address aged or slow-moving inventory.
8. Support financial performance through P&L awareness, margin delivery, and approval of recharge invoices where required.
Requirements
9. Bachelor's degree in Business, Marketing, Sales, or a related field.
10. Proven experience in key account management within FMCG, retail, or home brands, across multiple channels (grocery, discounters, wholesalers).
11. Strong sales, negotiation, and commercial strategy skills, with experience in forecasting, P&L management, and sales reporting.
12. Ability to build and maintain relationships with customers and brand partners, and to lead or coordinate teams effectively.
13. Knowledge of category management, planograms, in-store activations, and competitor analysis.
14. Proficient in MS Office, CRM tools, and reporting systems, with excellent communication, planning, and organisational skills.
15. Flexible and willing to travel for meetings, trade shows, and events.