OverviewCargo Duty Manager (SNN & ORK)Location: This role can be based either at Shannon Airport or Cork Airport, travel will be required between these sites.Contract: Full-Time, Permanent. To efficiently manage, motivate and engage staff to ensure delivery of customer airline targets whilst complying with all Company and customer procedures, policies and brand values.ResponsibilitiesJob ResponsibilitiesControl and monitoring of the shift and work activities Accountability for production of accurate and detailed Handling Reports as and when required and of a standard suitable for forwarding to customers / internal senior managementMaintaining a strict cost control on labour and equipment whilst on shift and possession of foresight to plan ahead for fellow colleaguesManagement responsibility for all staff, utilising available manpower and equipment resources through warehouse, ramp and office facilities to maximize productivityMonitoring of sickness on a shift to shift basis, ability to conduct sickness interviews together with a thorough knowledge of the disciplinary process/proceduresMaintaining compliance in Health & Safety, Training and Quality whilst ensuring the relevant statutory, regulatory and company policy requirements are metMaintaining excellent communication with all relevant stakeholdersMonitoring and control to ensure smooth operation of ReceptionQualificationsQualifications and CompetenciesHigh School diploma or higher Minimum of 4 years experience at Supervisory levelThorough working knowledge of Cargo, Warehouse and Ramp processesEffective leadership, organisational and communication skills, consistent with a very busy 24/7 Cargo OperationExcellent knowledge of the Operation Office functionGood working knowledge.Customer focus and quality awareness with high standards of quality and service level goalsStrong resource management and interpersonal skills