Customer Account Specialist (Maternity cover for 12 months)
Customer Account Specialist (Maternity cover for 12 months)
1 day ago Be among the first 25 applicants
Customer Account Specialist (Maternity cover for 12 months)
Products & services CRIF Vision-Net: https://www.vision-net.ie/
Company Database search (CRIF Vision-Net): https://www.vision-net.ie/loginNoFrame.jsp
Corporate CRIF Vision-Net, Ireland : https://www.crif.ie/
CRIF, Global: https://www.crif.com/
Your Role (Job role):
We are seeking a dynamic and proactive Customer Account Executive to become an integral part of our team.
As a key member of our Customer Account Management (CAM) team, you will be responsible for managing various aspects of account management, including account and subscription renewal, as well as providing support to our existing customers. This role is ideal for individuals who thrive on achieving targets, possess strong customer service skills, enjoy client interaction, and excel in organization, administration, and upselling. We have a 90% customer retention rate, achieved by continually striving to deliver our users with the very best value for money, as well as some of the latest data available on the market.
The successful candidate will become a product expert for Vision-net.ie and part of a winning online sales team, with continual development, product training, and exciting career opportunities to grow and learn more about the business intelligence market in Ireland and the UK.
The above role is for an initial fixed term maternity cover 12 months contract. Further opportunities may be available after this initial period.
Key Skills/Attributes:
* More than 2 years of experience in the required role
* A true passion for Sales and Account Management
* A genuine manner, with the ability to influence and be persuasive
* Ability to develop and embrace opportunities
* An ability to successfully and diplomatically negotiate when closing a deal
* Computer fluency in MS Office, Internet and Email.
* Enjoy working to objectives and be target driven.
* Experience in a similar sales environment is a distinct advantage
What We Offer:
* 12 months' contract position/fixed-term
* Commissions upon sales
* Fun & friendly environment to enjoy your work
* Flat hierarchies and short decision-making paths.
* Autonomy to try new things, make mistakes and learn from them
* Great Job Satisfaction
* International and yet familiar corporate culture.
* Learning and development opportunities
Location:
* An ambitious and supportive work environment in an exciting fin-tech company
* Hybrid Working Model.
* 24 days holiday + other statutory leaves
* Training opportunities (in-house or external training)
* Entitlement to Health insurance plan
* Entitlement to Pension scheme
* Entitlement to Bike to Work scheme
* Entitlement to Gym contribution/claim and other CRIF-Mas benefits
WHO WE ARE:
We’re one of the world's leading Fintech's, and we’d love you to join our team.
In Ireland we’re the leading provider of business information, compliance and credit risk reports. Our services let clients instantly view reports on companies, helping them to make faster and more informed business, credit and compliance decisions. Our solutions are some of the best in the market and are used every day across Irish industry by thousands of business professionals.
CRIF Vision-net is part of the CRIF group and a Great Place to Work certified organization; a global company specialising in credit, digital transformation, compliance, business information, and risk solutions. The group currently has over 6,600 professionals and 85 subsidiaries in over 37 countries.
This brings exciting opportunities for personal growth and sustained career progression.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Contract
Job function
* Job function
Sales, General Business, and Finance
* Industries
IT Services and IT Consulting, Financial Services, and Business Consulting and Services
Referrals increase your chances of interviewing at CRIF by 2x
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