Scrum Master/Agile Project Manager (3 years experience)
6 months
Dublin
Hybrid
per day
Monitor and report on team performance metrics (velocity, burndown, cycle time)
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Ensure compliance with governance and documentation standards
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Drive process improvements and automation opportunities across the support lifecycle.
Required Skills & Experience
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Proven experience as a Scrum Master in a technical environment (3+ years preferred)
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Proven ability to lead and facilitate agile ceremonies, both virtually and in person
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Hands-on experience with Azure DevOps for backlog management, sprint tracking, and reporting
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Strong leadership and coaching skills, guiding teams toward self-organisation, continuous improvement, and Agile mindset adoption.
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Proactively identify and remove impediments, enabling teams to stay focused and deliver consistent value.
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Good proven organisational & interpersonal skills to work with a variety of different skills and cultures
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Have previously worked in a complex and very decentralised organisation
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Experience working with support teams, triaging tickets, and managing SLAs
Preferred skills and qualifications
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Scrum Master / Agile Scrum certification (CSM, PSM, or equivalent)
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Familiarity with SharePoint (Online or On-Prem) and its application lifecycle
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Knowledge of ITIL or service management frameworks
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Exposure to DevOps practices and CI/CD pipelines