IT Helpdesk Technician – CorkAre you passionate about technology and eager to grow your IT career?Do you enjoy solving problems and learning new skills in a dynamic environment? If so, we'd love to hear from youAt DEITG, we're looking for an enthusiastic IT Helpdesk Technician to join our Cork team. Whether you're a recent graduate or have hands-on experience, your curiosity and commitment to excellence will make you a great fit.Why Join Us?Stability: Full-time, permanent role.Career Growth: Professional development plan with clear progression.Certifications: We fund industry-leading certifications and provide study time.Financial Rewards: Salary increases for certifications achieved.Team Culture: Work with a skilled, supportive, and innovative team.Innovation: Opportunities to research and develop new technologies.Holidays: 20 days annually.Salary: Based on experience, certifications, and qualifications.Your RoleProvide Service Desk and Field Support to clients.Troubleshoot and resolve hardware, software, and network issues.Deploy, install, and configure desktops, laptops, and mobile devices.Assist with Microsoft 365 administration and cloud services.Support cybersecurity initiatives and compliance standards.Collaborate with the team to deliver best-in-class service.Stay current with emerging technologies and industry trends.What We're Looking ForExcellent communication skills (written and verbal).Proven ability to work effectively in a team.Strong values and commitment to personal and professional growth.IT-related qualification or equivalent experience.Full clean Irish driver's license.Willingness to achieve MD-102 and MS-102 certifications within the first year (fully supported by us).Our Tech Stack:We continually develop and expand our technology suite to ensure we deliver cutting-edge solutions to our clients.Client: Desktops, Laptops, Mobile Devices, Printers, Microsoft 365, Windows 10 &11Server: Hardware & Virtual, Microsoft Server 2019, 2022Cloud: Microsoft 365, SharePoint, Teams & Azure.Networking: Firewalls, Routers, VPN, LAN & WirelessVendors: Microsoft, Hewlett Packard, Proofpoint, WatchGuard, Thycotic, Zyxel, CrowdStrike, Autotask, Datto.Cybersecurity:We are committed to staying ahead of the rapidly evolving threat landscape to safeguard our business and our clients.Endpoint Security AV/Malware, Threat Detection & ResponseEmail Security, Microsoft 365 Hardening, Advanced Threat Protection, DNS, DMARC, DKIM.Network Security: Firewalls, Web & DNS filteringInformation Security – Policy, Process & Procedures GDPR AwarenessCybersecurity Assessment & Compliance – CE, IASME, ISO, NIST, CMMCDEITG is nationwide, with Offices in Cork, Dublin, Belfast & Sligo. We are 16 Years in Business, a Microsoft Gold Partner, a Cybersecurity certification body for Cyber Essentials, IASME and a Best-in-Class benchmark. Our main office in Northpoint Business Park, Mallow Road, Cork.DEITG is known for nurturing talent and turning dedicated individuals into exceptional engineers. If you possess ambition, a passion for innovative technology, and a commitment to professional IT and customer service, this position will suit you well.Important DetailsThis is not a remote role; you'll work full-time from our Cork office.Applicants must be EU or EEA citizens (no visa sponsorship available).Ability to commute or relocate to Cork before starting work is required.No agencies or recruiters, please.Work Location: In personReady to start your IT career with a company that invests in your growth?Apply now and take the next step toward becoming an exceptional IT professional.Job Type: Full-timePay: €28,100.00-€30,000.00 per yearBenefits:Company eventsOn-site parkingApplication question(s):Are you a EU or EEA CitizenLicence/Certification:Full Clean Irish / EU Licence (required)Work Location: In person