Health Insurance Specialist
About the Role:
We are seeking a highly skilled Health Insurance Specialist to join our dynamic, client-focused team. As a trusted point of contact for clients, you will help them navigate their health insurance options with confidence.
Your Key Responsibilities:
* Consult with clients via phone and email to assess their health insurance needs.
* Complete fact finds and prepare personalized comparisons and reports.
* Liaise with insurers and clients to ensure smooth communication and service delivery.
* Prepare marketing documentation for new business, renewals, and mid-term amendments.
* Maintain and update internal systems with accurate client and policy information.
* Support the servicing and retention of client insurance programmes.
* Ensure compliance with data protection regulations through meticulous record-keeping.
* Participate in ongoing training to stay current with health insurance products.
* Deliver exceptional customer service and proactively manage client queries and renewals.
What We're Looking For:
* A strong understanding of health insurance products and services.
* Previous experience in a customer-facing role within the health insurance sector.
* Ability to communicate complex information clearly and concisely.
* Analytical mindset with strong problem-solving skills.
* Team player with a proactive, goal-oriented approach.
* Ability to work independently and collaboratively.
Why This Role?
This is an excellent opportunity to build a successful career in health insurance and make a real difference to people's lives. You will have the chance to work closely with clients, understand their needs, and provide tailored solutions that meet their expectations.
What We Offer:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A collaborative and supportive work environment.
* The chance to work on a variety of challenging projects and cases.