Medical Secretary Location: UPMC Whitfield Hospital
Job type: Permanent
Overview of role: Consultant General and Vascular Surgeon is recruiting a Medical Secretary to support the administration functions in a busy Consultant Suite.
This is a direct contract with the Consultant.
Working hours: 36 hours per week, including Saturday clinics (max 2 per month).
All enquiries/applications should be sent to: ******
Primary Duties and Responsibilities: Manage the medical secretary functions for the Consultant General and Vascular Surgeon, including meeting, greeting, and booking inpatients efficiently on clinic days. Understand patient pathways thoroughly. Set up and expand clinics as needed, handle phone calls, referral letters from GPs, and contact patients regarding appointments and fees. Request and gather information from other hospitals, such as scans, histology, and pathology reports. Handle payments for the Consultant, ensure entries are made into the system, and balance daily.
Keep patient billing up to date. Communicate promptly by sending reports and updates to referring GPs and Consultants. Address patient inquiries promptly and professionally. Maintain organized and efficient filing systems for the practice and keep software updated. Liaise with hospital multidisciplinary team members to ensure high patient service quality. Answer telephone calls courteously, take messages, and direct calls appropriately. Qualifications & Experience: Previous experience is desirable. Excellent IT skills are essential. The successful candidate will join a senior staff member who can provide initial guidance, support, and assistance. All enquiries/applications should be sent to: ******
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