Multi-Channel Quality Expert Reviewer (Spanish Speaker)
Dublin City Centre – Onsite€42,667 per annumFull-Time | 40 hours per week | Fully Flexible (Mon–Sun, 08:00–19:00)Permanent Contract | Various Start Dates
We are currently hiring a Multi-Channel Quality Expert Reviewer (Spanish Speaker) to join a leading global operations team in Dublin City Centre.
This is a fully onsite position (no remote or hybrid option available).Previous Content Moderation experience is mandatory.
About the Role
As a Quality Expert Reviewer, you will support the quality assessment of complex client workflows across Global Operations and Global Risk Operations environments.
You will review moderation decisions and ensure alignment with strict policies and quality standards — particularly across nuanced and sensitive content areas.
This role requires strong analytical thinking, cultural awareness, and emotional resilience.
Key Responsibilities
Organizing or threatening violence
Self-harm content
Fraud, theft, vandalism, restricted goods
Impersonation & privacy violations
Hate speech & bullying
Phishing, spam & malware
Child exploitation
Nudity & sexual solicitation
Other policy-sensitive areas
You must demonstrate strong cultural and political awareness relevant to the supported Spanish-speaking market and apply policies with contextual understanding.
Requirements
Fluent Spanish (written & spoken)
Strong English communication skills
Mandatory previous experience as a Content Moderator
Ability to review sensitive or potentially disturbing content
Strong analytical & decision-making skill
High attention to detail
Cultural awareness & professional judgment
Training & Onboarding
4 weeks onsite training in DublinNo time off allowed during the first 8 weeks (training & ramp-up period)
What Youll Get
€42,667 annual salary
Healthcare insurance
Death in service benefit
20 days annual leave + 10 public holidays
4% pension contribution
Performance-based bonus (non-contractual & role-dependent)
Interested in advancing your Content Moderation career in Dublin?Apply now or send a direct message for more details.
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