Job Summary
The Customer Support Representative plays a vital role in providing exceptional customer service and support to clients across EMEA. This position requires strong communication skills, attention to detail, and the ability to work effectively under pressure.
Key Responsibilities:
* Process customer orders accurately and efficiently through relevant systems.
* Respond to customer queries in a timely and professional manner.
* Liaise with internal teams to ensure prompt delivery of products and resolve any issues that may arise.
* Manage urgent and emergency orders, communicating with relevant teams as needed.
* Maintain accurate records of customer feedback and data.
Requirements
To succeed in this role, you will need:
* 1-2 years' experience in a multi-national customer support environment.
* Fluency in Spanish and English.
* Excellent telephone manner and interpersonal skills.
* A good working knowledge of Microsoft Office.
* Attention to detail and ability to multitask.
* The ability to work under pressure and on own initiative.
Benefits
This role offers the opportunity to develop your skills and experience in a fast-paced and dynamic environment. You will have the chance to work with a talented team and contribute to the success of our business.
Other Information
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