System Administration & Support – Dublin
Company Overview
Cantor Fitzgerald Ireland Limited is part of leading global financial services firm Cantor Fitzgerald, providing financial services and advice to a wide range of clients.
With offices in America, Europe, AP and the Middle East, Information Technology is central to what we do.We are seeking an experienced systems administrator who is keen to use and develop their technological skills in a progressive IT environment.
In this role, the successful individual will support users, identify solutions, implement new software and hardware, and ensure our continued alignment with evolving regulatory requirements.
Our ideal candidate will be able to communicate at all levels and take the initiative to remedy issues and drive improvement.
Key Responsibilities
Maintenance, configuration, and reliable operation of computer systems, network servers, and end user workstations
Management of Backups, Operational Resilience (BCP/DR/Incident Management) and Security
Diagnose and troubleshoot issues with technical expertise, product knowledge & effective communications
IT end user support, covering hardware and software for laptops, desktops & Office 365 deployments
Monitoring system health & creating insightful metrics
Project management and engagement with stakeholders
KPI and metrics relating to system performance and ticket source/reason/resolution
Knowledge Active Directory, Microsoft Exchange, and Group Policy
Excellent Windows client OS skills – Windows *****
Experience troubleshooting Financial Services Applications (e.g. Bloomberg, Fidessa) and liaising with third party support teams to resolve issues
Basic Networking knowledge – Patching, installation of switches/routers.
Excellent Knowledge of Microsoft Office Applications
Knowledge of backup solutions and principles
Proven analytical and problem resolution skills and methodologies
Ability to work on own initiative and work well within a team
Experience administering print management software and printing devices
Administration and troubleshooting IP voice systems
Basic project management skills
Profile
Proactive and self-motivated, with a strong ability to work independently
Effective problem solver, focused on practical and sustainable solutions
Naturally inquisitive, always seeking to understand the bigger picture
Committed to continuous learning and professional development
Requirements:
Bachelor's degree in computer science or a related subject, or
MCSA, MCP certified or holding a relevant MS role-based certification
3-5 years in a similar IT role
Qualified applicants may enclose their CV by clicking the link below
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