Location:
On site / Salthill, Co.
Galway, Ireland
job type:
Permanent / Full-time
Sector and subsector:
Hospitality | Food and Beverage / Restaurant
Salary:
Negotiable salary
Duty Manager
The Salthill Hotel are currently recruiting for an experienced Duty Manager to join our team.
The Duty Manager will lead and manage the team to ensure the hotel operates safely, efficiently and effectively at all times ensuring utmost standards and service excellence throughout optimizing revenue opportunities.
This is a challenging role as it would entail working in and supporting various departments throughout the hotel.
This position will suit a customer-focused individual with a keen eye for detail and the ability to support & lead a team.
This is an exciting and varied role-taking in all aspects of the food and beverage function and will especially suit a person who excels in a multi-tasking environment.
The successful candidate will be enthusiastic and outgoing, be an excellent communicator, be flexible and most importantly, be a friendly and cooperative person that enjoys working within a busy team.
Summary of key activities
Working closely with the hotel's management team on the day to day running of the hotel, with special consideration given to F&B.
Management of all aspects of the hotel while on duty, daily duty manager walks addressing any issues arising and ensuring the hotel facilities are presented well throughout.
Daily communication handover with operations management team.
Having a hands-on approach while on duty in areas where support is needed.
Work closely with Managers and HR to implement staff training and development.
Driving sales initiatives for the property – in conjunction with the hotel's in-house sales team.
Identify revenue/upselling opportunities, implementing goals and incentive schemes for the Food & Beverage Team in line with Operations Management.
Provide effective guidance to the team to ensure targets are met and exceeded.
Ensure excellent service is provided to all guests.
Display strong leadership skills and a can-do attitude at all times.
Implement company operating standards in relation to suppliers, Service Excellence, Hotel presentation & Customer service.
Ensure business on the books is reviewed for the month ahead and continuously on a day-to-day basis.
Ensure there is a clear line of communication throughout the departments and the teams are aware of the daily operations.
Any other duties assigned by Hotel Management.
Experience and skills
Must have previous experience at a supervisor level in the services industry (bar, restaurant or hotel).
Have HACCP qualifications – a plus.
Must be able to multi-task and be willing to help where required in all areas of the hotel.
Previous experience working with hotel front-office systems is essential.
Experience working within the area of conference & banqueting and events.
Excellent communication and people skills.
Be able to work as part of a team and on own initiative.
Good presentation and attention to detail.
Must be fluent in the English language, both written and spoken.
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