DescriptionProvide general administrative support across the service department.Prepare quotes for service works, follow up with clients, and schedule engineersCoordinate service schedules, maintenance tasks, and engineer schedulesMaintain and update technical documentation, service records, and compliance logsAct as a liaison between the service department and other teamsKey ResponsibilitiesMonitor the status of service jobs and escalate delays or issues as requiredEnsure all technical documentation complies with regulatory and company standards.Ensure contractors meet health & safety requirements; maintain relevant policy filesHandle metering issues: review metering‑issue files from operationsReview sensor logs and billing system status to address technical queries; support remote diagnostics and plantroom inspections where necessaryRaise tickets for invoicing quoted works; liaise with billing to ensure correct invoicingTracks technical visits, provides management metrics to optimise service levelsSkills, Knowledge and ExpertisePrevious experience in a technical, service coordination, or administrative roleProficiency in Microsoft Office SuiteStrong organizational and communication skillsAbility to learn to interpret technical documentsHigh attention to detail and accuracy in data entry and record-keepingBenefitsCompetitive salary & bonus structurePension Contribution SchemeDiscounted Health Insurance Group Scheme with Laya Healthcare.TELUS Health Employee Assistance Programme (EAP)Great career progression opportunities in a growing company with strong market growthFast-paced and friendly team environmentContinual training and developmentAnnual leave, increasing with service.Modern offices with excellent facilities in Sandyford and the flexibility to work remotelyEstablished CSR, Wellness, and Social Committees, and great social events.Refer a Friend SchemeAbout Yuno EnergyThis is not the first time we've disrupted the market through innovation. Our team also created PrepayPower, Ireland's largest pay-as-you-go energy provider, in 2010. Back then, like today, we recognised people needed more visibility and control over their home energy.And as early adopters of smart meter technology, we built app-based services now used by 175,000 homes across Ireland. Our commitment to excellent customer service is the reason why PrepayPower is Ireland's highest-rated energy provider on Trustpilot.Yuno Energy is an Equal Opportunity Employer, we believe and treat all our employees, customers, and other stakeholders with dignity and respect.