Senior Director/Director of Delivery Management – Banking – Contract – Dublin
12 months
Market rate
3 days per week on site in Dublin.
Key Responsibilities
* Lead a strategic and critical program, end-to-end, for a client in the banking sector
* Manage client relationships and expectations, representing delivery at the governance level
* Coordinate multiple activity streams and clients, ensuring seamless delivery across all aspects, including finance, sourcing, implementation and business outcomes
* Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives
* Proactively identify and manage engagement risks, escalating major issues early on
* Participate in business development efforts for both existing and new clients, continuously identifying new opportunities
* Engage in the entire pre-sales cycle, prepare client proposals, define implementation and design and present solution architecture and delivery statements of work
Requirements
* 10+ years of experience in banking and financial services with at least 3-5 years specifically in mobile banking or digital banking platforms
* Deep understanding of banking regulations, compliance requirements (PSD2, GDPR, PCI-DSS), and security standards for mobile financial applications
* Experience with open banking APIs, payment systems, and mobile wallet integrations
* Deep understanding and hands-on experience with Software Development Life Cycle and various methodologies, experience with both Agile and Waterfall delivery models
* Hands-on experience delivering complex projects, managing client stakeholders on all levels and successfully driving IT services engagements
* Ability to establish solid working relationships with clients, plus the ability to work effectively as a member of a dynamic, dispersed virtual team and to meet deadlines
* Excellent communication, presentation and planning skills
* Exceptional organizational, leadership and stakeholder management skills
* Proficient in Agile methodology and iterative delivery approaches in order to build scalable and modern solutions
* Hands-on experience in technology and software engineering practices with the ability to supervise and suggest competitive technical decisions and assure a winning mix of delivery practices applied on the project
* Proven track record of successfully managing multiple complex projects simultaneously from initiation to delivery whilst prioritizing tasks effectively, leveraging geographically distributed delivery teams.
* Work closely with multi-disciplined teams including mobile engineers, backend developers, product owners, architects, UX designers, and QA specialists to drive estimates, delivery plans, and retrospectives
* Manage hybrid teams with mobile specialists, backend engineers, and designers collaborating in agile squads across distributed locations
* Coach and mentor delivery managers, scrum masters, and agile coaches within your programs
* Foster a culture of psychological safety, experimentation, and continuous learning
Nice to Have
Advanced Mobile Technologies
* Experience with cross-platform frameworks (React Native, Flutter, Kotlin Multiplatform) and ability to advise on native vs. hybrid architectural decisions
* Knowledge of progressive web apps (PWAs) for banking, mobile edge computing, and offline-first architectures
* Experience with wearable integrations (Apple Watch, WearOS) for banking features
* Deep familiarity with mobile accessibility standards (WCAG mobile guidelines, inclusive design principles)
Emerging Banking & FinTech
* Experience in neobanks, challenger banks, or digital-only banking initiatives
* Knowledge of embedded finance and Banking-as-a-Service (BaaS) platforms
* Understanding of blockchain/distributed ledger technology applications in banking
* Background in legacy system modernization while maintaining continuous mobile service availability
Cloud-Native & Modern Architecture
* Experience with serverless architectures supporting mobile applications (AWS Amplify, Firebase, Azure Mobile Apps, Supabase)
* Knowledge of microservices architecture optimized for mobile consumption
* Understanding of event-driven architectures and real-time data synchronization for mobile apps
* Familiarity with containerization and Kubernetes for mobile backend services
Advanced Agile & DevOps Practices
* Experience with continuous delivery/continuous deployment for mobile including automated releases, feature flags, canary deployments, and A/B testing frameworks
* Familiarity with Dual-Track Agile (discovery + delivery) and Lean UX methodologies
* Experience with OKRs and outcome-driven delivery models
* Knowledge of Team Topologies, platform engineering, and developer experience optimization
Industry Certifications
* SAFe Program Consultant (SPC), SAFe Agilist (SA), or similar scaled agile certifications
* PMP, Prince2, or equivalent project management certifications
* Scrum Master (CSM/PSM II+) or Product Owner (CSPO/PSPO) certifications
* Cloud certifications (AWS/Azure/GCP Solutions Architect or Developer)
* Mobile-specific certifications (iOS/Android developer certifications)